Privacy Policy

1. Data controller

The controller of personal data is:
KRAKPRESS Sp. z o.o.
ul. Czerwone Maki 81
30-392 Kraków
NIP: 6783145946
email: kontakt@twojposilek.pl
tel.: +48 602 743 774

2. Scope of personal data processed

In connection with maintaining an account and fulfilling orders, we may process in particular:

• first and last name,
• email address,
• phone number,
• user account data,
• information about orders placed,
• technical data necessary for the operation and security of the service.

3. Purposes of processing

Personal data may be processed for:

• creating and maintaining an account,
• accepting and fulfilling an order,
• processing payments,
• communicating about an order,
• handling complaints,
• fulfilling legal and accounting obligations,
• ensuring the security and proper operation of the service.

4. Legal bases

Personal data is processed in particular in connection with the performance of an agreement or taking steps prior to entering into an agreement, compliance with legal obligations, and the legitimate interests of the Controller.

5. Recipients of personal data

Personal data may be disclosed to entities supporting the Controller to the extent necessary to provide the service, in particular hosting and IT system providers, accounting service providers, and the payment operator PayPro S.A., operating under the Przelewy24 brand.

6. Retention period

Personal data is retained for the period necessary to maintain the account and fulfil orders, and subsequently for the period required by law or necessary to establish, pursue or defend claims.

7. User rights

The data subject may have the right to access their personal data, rectify it, erase it, restrict its processing, receive data portability, object to processing, and lodge a complaint with the President of the Personal Data Protection Office.

8. Voluntary provision of data

Providing personal data is voluntary; however, the data required in the form is necessary to create an account or fulfil an order.

9. Cookies and session

The service may use cookies and session mechanisms necessary for the proper operation of sign-in, security and the order process.

10. Contact

For matters concerning personal data protection, you can contact us at: kontakt@twojposilek.pl